All items must be returned in new condition and free of dirt, sweat, hair and cleaning/oil products. Returns/refunds accepted for 30 days.  Exchanges accepted for 60 days.

 

Saddle Purchase Info:

Trial Period 10 days from date of delivery.  Please contact us if you need more time.

Please take note of how the saddle is packed when you open the box. It needs to be wrapped and packed the same way or it could be damaged in transit.

If trial saddle is purchased no further money is due. If a different saddle is ordered, then customer will ship/insure trial saddle back at their cost and pay additional shipping/insurance fee when order comes in. If customer does not buy a saddle, trial saddle must be shipped/insured at customer cost and the purchase price less $75 will be refunded.

If other prior arrangements have not been made and we do not hear from the customer prior to the end of the 10 day trial period no refund will be issued.  The saddle would only be accepted for sale on a consignment basis.

All new saddle orders require a non-refundable 50% deposit at time of placing the order.

Saddle Return Notes:   Please take note of how the saddle is packed when you open the box. It needs to be wrapped and packed the same way or it could be damaged in transit.    If the original box arrived too damaged to use, please use a heavy duty/double layer box. If a heavy duty box is not available purchase 2 boxes the same size and cut the sides of one box and slide them into each side of the outside box and use the flaps taped together on top and bottom to add extra protection.  Insurance is required.